![]() Finally, try creating a brand new account for your Spotify for Podcasters account, rather than using the same one you use for music and the Spotify player.Often, our system just needs some time to process the request. If the show doesn't appear on your dashboard there, the data won't appear in Chartable. Make sure your apps are not in Offline Mode. If you are, try logging out and back in on the device that hasn't synced to shake things up. On mobile, go to Your Library > the created playlist > More > Delete Playlist. On desktop, right-click the created playlist > Delete. On desktop and mobile, delete the Spotify playlist based on the local files. Make sure you've added all of your podcasts to Spotify for Podcasters. Answer: If you're seeing playlists or saved tracks on one device but not on another, first make sure you're logged in on the same account on both devices. If Spotify local files still won't show on mobile, please also fix the internet connection.If you're having trouble viewing data from your Spotify account in Chartable, please follow these troubleshooting steps: ![]() If you haven't set up your Spotify integration yet, please follow these steps. ![]() If you'd like to upgrade your account please find instructions here. The Spotify Integration is available to our Indie, Pro & Enterprise users. Set up and download Spotify on your phone, tablet, and/or computer. The Spotify integration offers listening, consumption and demographic statistics through Spotify for Podcasters. Note that viewing charts from Spotify does not require this integration, and all download information from users listening through Spotify is captured through the Trackable analytics prefix. EDIT 2: I am seeing tracks load at times, not load at other times, or just start / stop / jump to random parts of the track. ![]()
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